New automation: Follow-up after completing a course

We have added a new follow-up alert to the automation tool that allows you to send a message after students have completed a course.

This can be especially useful if you offer training courses that need to be repeated periodically and you need to receive or send a reminder to take the course again, or if you want to send a message to promote another related course that might be of interest to students, etc.

To configure this alert, within the “Course completion and activities” condition, you’ll find a new option: “Days since passing the course”:

After selecting the target group and the status of the enrolments, which in this case are likely already archived, you can specify how many days must elapse after the course is completed.

If, for example, learners are required to renew their training every year, in this section you should specify that 365 days must have elapsed since the course was completed:

Once the condition has been set up, we need to choose which action we want to be carried out.

We have several options:

• Send an automatic message to the administrator so they can take the necessary action: re-enroll the students, remind them that they need to take the course again...
• It is also possible to set it up so that the reminder message is sent directly to the learners.

Here's an example of what this automation would look like with all the fields configured: